Privacy Policy

1. Who We Are

Mapout Creative provides website design and development, web and mobile applications, custom CMS and client panels, business automation, AI integration, UI/UX design, social media marketing, SEO, hosting, maintenance, and related digital services.

For privacy questions, contact us at info@mapoutcreative.com.

2. Information We Collect

We collect information you choose to provide and limited technical information needed to operate and protect our website.

• Contact information, such as your name, email address, phone number, company name, and message.
• Project information, such as your requirements, goals, budget, timeline, files, and communications.
• Booking information submitted through Google Calendar or another scheduling provider.
• Notification signup information, including the email address you submit.
• Technical information, such as IP address, browser type, device information, referring page, approximate location, timezone, and request logs.
• Information created during a client relationship, including proposals, agreements, invoices, approvals, support requests, and project records.

3. How We Use Information

• Respond to inquiries and provide requested information.
• Schedule consultations and communicate about potential or active projects.
• Prepare proposals, deliver services, process payments, and provide support.
• Send requested launch notifications or service-related messages.
• Localize website content, such as displaying an estimated local currency.
• Protect the website from spam, abuse, fraud, and security threats.
• Maintain records, improve our services, and meet legal or contractual obligations.

4. Legal Bases and Your Consent

Depending on your location, we process personal information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate interests such as security, customer service, and business operations.

You may withdraw consent where consent is the legal basis, but this does not affect processing that occurred before withdrawal.

5. How We Share Information

We do not sell or rent your personal information. We may share information only as needed with service providers that help us operate our business or deliver services.

• Hosting, infrastructure, database, email, and security providers.
• Google services, including reCAPTCHA and Calendar appointment scheduling.
• Payment, accounting, analytics, communication, or project-management providers when used.
• Professional advisers, authorities, or other parties when required by law or necessary to protect rights and safety.
• A buyer or successor in connection with a merger, acquisition, financing, or sale of business assets, subject to appropriate safeguards.

6. Google reCAPTCHA and Scheduling

Our forms use Google reCAPTCHA to reduce spam and abuse. reCAPTCHA may collect device and usage information and is governed by Google's Privacy Policy and Terms of Service.

When you use our Google Calendar booking link, information you submit is processed by Google under its own policies. Please review those policies before submitting sensitive information.

7. Data Retention

We retain information only for as long as reasonably necessary for the purpose it was collected, including service delivery, support, security, recordkeeping, dispute resolution, and legal, tax, or accounting requirements.

Retention periods vary by information type and client relationship. You may request deletion, subject to lawful exceptions and contractual recordkeeping needs.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

Please do not send passwords, payment-card details, health records, or other highly sensitive information through ordinary contact forms or email unless we have agreed on a secure method.

9. International Data Transfers

Some service providers may process information in countries other than your own. Where required, we use appropriate safeguards or rely on legally recognized transfer mechanisms.

10. Your Privacy Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing; request a portable copy; or withdraw consent.

To make a request, email info@mapoutcreative.com. We may need to verify your identity before completing the request. You may also have the right to complain to your local data-protection authority.

11. Children's Privacy

Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children without appropriate authorization. Contact us if you believe a child has provided information to us.

12. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for their privacy, security, content, or practices. Review their policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. The effective date above shows the latest revision. Material changes may be communicated through the website or another appropriate channel.

14. Contact

For privacy questions or requests, email info@mapoutcreative.com.